southwest airlines

Social Media Case Studies

Presentations, blog posts, books, panels…they are spill out the same case studies over and over. Dell made a few million on Twitter Zappos and Southwest Airlines have good customer service and use that online…yay Comcast has a team of Twitter folk who scower the conversations for mentions and try to put out fires Aren’t there [...]

April 9, 2010 Case Study 2 comments click Here To Read More…
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