7 Quick Steps to Foursquare Marketing

by Scott Bishop on January 11, 2010

foursquare_logo

foursquare marketing

Foursquare, the location based social game, recently announced that users can now check in anywhere in the world.  So how and why should your businesses take advantage?

If you’re unfamiliar with Foursquare, you can read about it HERE

Another interesting update is that Foursquare has since introduced it’s own api, so mobile application developers are being more utilized across businesses to track check-ins and statistics from peoples mobile phones.

Marketing using Foursquare is beneficial because although a small user base, they are loyal.  It also takes up almost no time, so the ROI can be high.  Foursquare marketing is most appropriate for brick and mortar businesses (people physically walk into your store to make purchases), but anyone can be taking advantage of Foursquare.  Here’s how:

1.   Add Your Business

If you’re located in a large city your business may have already have been listed.  If it’s not…simply add it to the network by clicking “Add This Place”.  You’ll need to fill out basic info like address and phone number.  Be sure to fill out and complete the entire form.  You’ll want to give users as much information as possible.   (If someone else has already added your business, make sure all of the information is correct and complete)

2.  Add Friends

Like any social network, you need people to communicate with.  Foursquare makes it easy to add your current contacts in your Gmail, Facebook, and Twitter accounts.  Although you should try all three avenues, the majority of your friends will come from Twitter followers because that will most likely be the highest % of folks using Foursquare.  Don’t be surprised if you only have a few friends, Foursquare is still in its infancy.  If you only have locations in one city, you may only want friends who live in that particular city.  A few people from outside your location may travel, but I recommend marketing to folks who can buy now.

You can add me HERE

3.  Get Active

Check in to your work each day.  This will let all of your friends know where you work, and also allows your business to remain fresh in their minds.  Along with checking in, add “Shouts” (profile updates) that are relevant to what’s going on.  Do you have events coming up?  Any promotions you’re pushing?

As you check in to your own workspace, make sure you check into other locations as well.  No one will appreciate it if you’re only on the network to only promote yourself.  Checking into other locations is also a great way to see what other businesses are doing and how their utilizing the network.

4.  Add Tips

On each location you check into, you’re allowed to add “tips”.  Be sure you add specials and promotions that are going on.  You can also add tips for ways to find easy parking around your business, website promotions, if you deliver, anything that you think users may find useful.

5.  Reward Those Who Check In

You should be rewarding Foursquare users who check into your business.  Sign up your business to advertise with Foursquare HERE.

Because you will be checking into your business each day, you’re likely to be the mayor fairly quickly.  So cater your promotions to anyone who checks in, not only being a mayor.

foursquarespecial

6.  Spread the Word

Link your Foursquare account to both your Twitter and Facebook accounts.  This will allow you to notify all 3 networks that you’re active on Foursquare, but also attach a “Shout” and let your networks know what specials you’re running.  Like any other social media marketing strategy, utilize all of your networks to spread the word.

7.  Outside The Box  / Events

As more Foursquare users begin to use the network in your city…get creative and have a little fun with it.  Announce specials that can only be seen in the “tips” portion of your profile.  Hold events for Foursquare users so they can all check in to your business.  Anything to show a little creativity.

Foursquare is in its infancy, and I am a proponent of not overwhelming yourself with network overload.  But these actions should take no more than 10 minutes to set up, and about 45 seconds to check in each day.  Because of the little time commitment, it is my opinion that the ROI is worth it.

Get the Real Time Marketer Directly to Your RSS HERE

Scott S. Bishop is editor for Real Time Marketer and a marketing strategist with a specialty in social media.  He is an avid blogger and active across the net.  He is @thescottbishop on Twitter

If You Like This Post, You Will Find These Valuable Too

  • Pingback: uberVU - social comments

  • http://twitter.com/joewaters Joe Waters

    Nice post Scott. Like Foursquare a lot! Thanks for reminding me to use the shoutout feature!

    If you check my blog Selfishgiving.com, I've written a couple posts on how nonprofits can use Foursquare. Recently, I also posted on a new location app for causes called CauseWorld.

    Check it out. And look forward to your adventures with Foursquare.

  • Pingback: Tweets that mention 7 Quick Steps to Foursquare Marketing | Real Time Marketer -- Topsy.com

  • sbishop

    Thanks for the comment Joe. I'll be sure to check out your blog and your posts. Thanks for stopping by RTM.

  • http://www.localsocialsolutions.com Liz

    Thanks for the post. Simple and to the point. Businesses – especially location based small businesses need to give Foursquare a test drive.

  • sbishop

    Thanks for the comment Liz…I def think Foursqaure is a great “bang for the buck” for most businesses. The amount of time needed to be spent is minimal, but the user base and loyalty is growing. Yelp recently released a location based check in function on their mobile app. It will be interesting to see how folks adopt it. Will the two be used simultaneously or will this create a rivalry. We'll see. Thanks for stopping by!

  • sbishop

    Thanks for the comment Liz…I def think Foursqaure is a great “bang for the buck” for most businesses. The amount of time needed to be spent is minimal, but the user base and loyalty is growing. Yelp recently released a location based check in function on their mobile app. It will be interesting to see how folks adopt it. Will the two be used simultaneously or will this create a rivalry. We'll see. Thanks for stopping by!

  • Pingback: Ahora toca Foursquare » eCuaderno

  • http://www.shoppingcartstrategies.com/ davebeck

    hi Scott — nice wrapup.

    Just one question for you though: Do you think businesses should become Mayor or try to encourage healthy competition amongst their customers to become Mayor?

  • sbishop

    Hi Dave, you def want a customer to become mayor. Reward your customers for engaging with your business. I think it's best to offer a nice “prize” or discount to the mayor…but I would offer specials just for checking in. It's great advertisements to everyone else on Foursquare, and in many cases folks have the check-in announced to Facebook and Twitter too. Get creative with it and have fun. Thanks for stopping by and joining the conversation.

  • http://www.shoppingcartstrategies.com/ davebeck

    Simon, you state in #5 that signing into your business profile regularly will quickly promote you to Mayor. Is there any way to prevent this by blocking yourself from your business?

    It's a bit like not blocking your IP address for your site with Google analytics. It can really skew the results if you don't have a ton of traffic.

  • sbishop

    Simon? Anyway…let me be more specific. I apologize and should have made this more clear in the post. When checking into your own business on Foursquare, I was speaking about businesses that do not typically have customers checking in and going to them. I've not heard of a way to block yourself, but I can look into that.

    Any sort of business who sees customers coming to their location should encourage check-in's let customers become a Mayor. I hope that makes more sense. Sorry for not being specific enough in the content. Thanks for the comments.

  • http://www.WeAreSpoke.com Brian Schwartz

    Nice writeup Scott. Good points here. We're about to launch some Foursquare games / drawings as part of a networking event for a client.

    I'm interested to see if we can get less web savvy customers to engage in it. I'll let you know how it goes.

  • sbishop

    I'd def be interested in your results Brian. It's tough to get non tech folks on board with Foursquare, although more folks are getting smart phones. At some point it should reach a tipping point where even non-techies begin using it. Maybe Oprah should talk about it.

  • Pingback: Special Isn’t So Special Anymore. - The Liquid Betsy

  • calvinjmitchell

    Hey Scott

    Am I happy to see this post or what! I have been searching for information on marketing on Foursquare ever since I read this post http://blog.socialmaximizer.com/social-media-ma
    So, thanks, this is of great help to me.

  • sbishop

    Glad the Foursquare Marketing post was beneficial to you. Curious, what other info are you looking for regarding Foursquare? I'm always looking to help readers and new post topics. Thanks for stopping by RTM.

  • Pingback: A Practical Guide to Creating foursquare Events | Tradeshow Insight

  • http://www.patrickworkman.com/ Patrick Workman

    Great tips and a solid tutorial for businesses looking to get into these hyper-local social platforms.

    The potential that foursquare (and Gowalla, whrrl, etc) offer small businesses is enormous. Business owners have wanted to tell consumers why they are better than their competition while in-market forever. These services offer that ability to marketers that understand the 1st mover advantages associated with this technology.

    Dipping your toe in the water by following your advice is a perfect start!

  • http://twitter.com/SparkfireMarket Karen Rocks

    Scott, great write up…I think with so many networks now, the key is to not get overwhelmed. Thanks for stressing that. If you are interested in more information about Foursquare Day (4/16/10) a day dedicated to checking in , here you go – http://ow.ly/1x5Fp . An eye doctor
    ( @NateBW ) I know just brainstormed the day and it is ballooning into a world-wide event.

  • sbishop

    FourSquare Day? Haven't heard of that yet, thanks for passing along the info. I know FourSquare's popularity is jumping but people's attention span is limited and they'll need to continue to find relevance. I see the business value to the network, but i don't find much personal use for it.

  • sbishop

    Hi Patrick, thanks for stopping by. I appreciate your comments and I agree that the business use of FourSquare provides great potential. Keeping the user's attention span for FourSquare will continue to be a challenge. It will be up to business to create new and creative use of the social platform. FourSqaure has created the network, and I'm excited to see how businesses find new ways for marketing via mayorships and check-ins. Have you seen any unique and creative uses yet?

  • Pingback: Foursquare hace “Check-In” en Cantabria «

  • Pingback: Checking In: Facebook Places Demystified « The Lunch Pail

  • http://realtimemarketer.com Scott Bishop

    Yeah, the new Foursquare for Business tools are pretty sweet. They’re currently only for retail business, but I’m it will be pretty exciting when everyone gets to play. Def useful for marketers and business owners. Thanks for the comment!

  • http://www.linkbuildr.com/ Linkbuildr

    Great stuff Scott! I highly recommend checking out the latest look and feel of their free analytics for business.

  • http://twitter.com/cambo0101 Campbell Pritchard

    Thanks for the post! It sure sold me foursquare. I think this is going to be massive for businesses in the future. It sure does offer an easy way to offer deals and promotions to customers. Do you think this will be something a company should use in moderation so it doesn't get too intense for your usual clients? Or do you think customers will embrace it?
    I agree with what you commented on below- that the non 'techys' are going to be hard to reach early on. Surely if early adopters are benefiting everyone will catch on. What do you think?

    Cheers and will be sure to listen to what else you have to say!

  • sbishop

    Thanks for the comment Campbell. I think it depends on the business. If you're a retail business, offering a foursquare special should be a no brainier. How you promote it is up to you. But it's hard to recommend going full steam or moderately without knowing your business. I'm happy to offer recommendations and help you out, but I'll need a little more background. So help me out with a little more detail, and let's get you rolling.

  • Pingback: 4% of Americans are checking in « Katie's Blog

  • Pingback: Beyond the “Check-In”: 3 Ways to Use Location Based Virtual Graffiti to Grow Your Business | Real Time Marketer

  • Pingback: 7 consejos rápidos de Marketing y Foursquare. « Compartir Colaborar Conversar

  • http://JoelGoldstein.com Joel Goldstein

    Great advice

  • Anonymous

    Thanks for the feedback Joel. Happy to discuss tactics if you need some help.  Good luck!

  • http://twitter.com/AnilaBabla Anila Babla

    We have a physical location for our staff offices but our business is done online entirely… do you have any suggestions of how to use Foursquare in this instance?

  • Anonymous

    Well it’s hard to recommend advice without knowing more about your biz. Depending on what your business sells, other platforms may be bring a better ROI. But there still are several things an online business can do to utilize foursquare without a physical location. Happy to discuss. 

  • Kara Cordell

    Scott . . . I was excited when I came across your name and this article linked to something else I was reading. You’re everywhere . . amazing! 

  • Valer

    Scott, great article, hasn’t lost its value since it’s been published. I’ve been searching (in vain) for the option of adding Shouts on my foursquare iPhone app – am I missing something or have they removed that functionality?

  • Pingback: Foursquare Isn’t Just A Schoolyard Game Anymore | Welcome to the Viral Technologies Blog

Previous post:

Next post:

Real Time Web Analytics